Terms and Conditions

ORDERS BELOW $500 ex GST: Please be advised that all orders below $500 ex GST are required to be paid upfront by credit card.

TERMS & CONDITIONS OF THIS QUOTE: This quote is valid until the expiry date stated. Any items sold are subject to R1i.Technology’s terms and conditions, available upon request. All information is to be believed to be correct at time of issue. R1i.Technology reserves the right to amend, re-quote or cancel this quote due to changes in products, pricing or changes in exchange rate, special offers from vendors; or if errors are found.
By accepting this quote, you agree: that you will not solicit or consider R1i Technology’s named or nominated professional services resources for employment or any other contract or arrangement for the provision of services to your company or any related entity during the term of this contract and for a period of 12 months after the expiry or termination of this contract, unless agreed in writing by R1i Technology (which agreement will be at R1i’s absolute discretion and subject to a release and placement fee being negotiated and paid);

This provision is reasonably necessary to protect R1i Technology’s legitimate business interests, and that damages may not be a sufficient remedy for any breach of this provision, and that R1i Technology is entitled to claim injunctive and/or equitable relief in the event of a breach; and
If there are any other terms or conditions forming part of this contract which are or may be inconsistent with this provision (including any provisions which state those terms and conditions will take precedence), this provision will take precedence.

PART SHIPMENT/PART INVOICE POLICY: R1i reserves the right to part shipment and part invoice against an order. This ensures our customers will receive goods at the earliest possibility while making sure you do not miss out on available goods, waiting to fulfill a complete order. R1i will endeavor to complete ship wherever possible but if part shipment is needed, by placing an order against this quote you agree to pay those invoices against your purchase order. If you are unable to receive part shipment and part invoice, please advise your account manager before or at the time of placing an order, that you require a complete shipment and invoice.

RETURNS: We are not obliged to accept cancellation of any order once accepted, or the return of any goods once delivered. However, although we do not commit to do so, we may agree to accept a cancellation or return where the goods are standard goods that we normally carry in stock or where we have issued a Return of Materials Authorisation, and then only as specified in the particular authorisation. The goods being returned must be accompanied by a copy of the relevant authorisation, must be returned within 30 days of delivery, and must be returned in the same packaging and condition as when delivered. Where we do accept a cancellation or return of goods, a cancellation and re-stocking fee set by us may be applied. We may offset the fee against any credit and issue you with a credit note or refund (as we choose) for any balance.